Leverage your customer service skills as a Client Engagement Representative at CIBC’s Hurontario & Eglinton Banking Centre. Engage clients and help them with their banking needs every day.
In this full-time role within the Personal and Business Banking Team, you'll be the initial point of contact for clients. Your ability to understand client needs and identify suitable solutions will be key in making each interaction valuable. Focus on the client experience and collaborate with team members to foster effective results.
Key Responsibilities:
• Engage clients to understand their banking needs
• Provide support for account and product management
• Connect clients to appropriate banking team members
• Leverage technology to assist clients with mobile banking
• Solve client issues proactively and collaboratively
Requirements:
• Strong background in client service
• Excellent communication and interpersonal skills
• Digital proficiency with banking applicati...