About Prestige Travel Agency by Mich
Prestige Travel Agency by Mich provides personalized travel planning services with a focus on exceptional customer care. We are seeking a professional and organized Client Coordinator to support client communications and ensure a seamless travel planning experience.
Key Responsibilities
- Serve as a primary point of contact for clients throughout the travel planning process
- Respond to client inquiries via phone, email, and chat
- Coordinate client requests with internal team members
- Maintain accurate client records and documentation
- Schedule consultations and follow-up appointments
- Assist with travel-related administrative tasks and itinerary coordination
- Monitor client communications and ensure timely follow-up
- Resolve routine client concerns and escalate complex issues when necessary
- Provide exceptional customer ser...