We are looking for a detail-oriented and proactive Client Accounts Coordinator to join our growing education consultancy team.
The ideal candidate will be responsible for managing student fee recoveries, payment plans, receivables tracking, and query resolution coordination between students, colleges, and internal departments.
? Key Responsibilities:
• Manage student fee collections and outstanding recoveries • Prepare coordinate and monitor student payment plans.
• Handle and resolve queries from students, colleges, and internal teams
• Maintain daily Query Management Sheet (QMS) with proper categorization and tracking
• Ensure timely response and resolution within defined TAT
• Follow up on overdue accounts and prioritize receivables from clients and institutes.
• Coordinate with internal departments for issue resolution
• Maintain accurate financial and communication records
? Performance Expectations:
✔ Improve query response time from 72 to 48 hour...