Responsibilities

• Responsible for tracking and processing the status of system deposit and withdrawal transactions
• Responsible for the adjustment and processing of customers' wrong currency deposits
• Cooperate with the distribution and processing of market and other activities
• Statistics and collation of daily system operation data
• Resolve customer issues and complaints in a professional and timely manner
• Analyse customers' feedback to understand areas for improvement

Requirements

• 2-5 years related working experience
• Fluency in Englishis required to be able to coordinate with overseas partners and stakeholders.Additional languages would be an advantage
• Bachelor degree or above, accounting, finance, economics and other related majors
• Working experience in trading market, third-party payment, clearing and settlement positions in commercial banks is preferred...