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Cleaning Operation Manager

Company

bestway cleaning services pte ltd

Location

singapore, singapore

Type

Full-time

Key Responsibilities
  • Oversee, coordinate, and manage day-to-day cleaning activities across multiple locations.
  • Ensure each site is adequately staffed and schedules are properly arranged.
  • Carry out routine site audits and quality checks to maintain service standards.
  • Address operational challenges quickly, including urgent or after-hours issues.
  • Lead, guide, and mentor supervisors and cleaning personnel to ensure strong performance.
  • Monitor attendance, discipline, and compliance with company policies.
  • Provide hands‑on coaching and track staff performance consistently.
  • Assist in hiring and assigning new cleaners to various sites.
  • Serve as the primary contact for clients on all operational matters.
  • Respond to client feedback or complaints promptly and professionally.
  • Develop and maintain positive relationships to support client satisfaction and retention.
  • Conduct ...

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