The Claims Quality & Support Associate is responsible for activities concerned with review and inspection to apply quality standards for operational claim processes and adjudication.
Key responsibilities/What you do:
Prepare concise documentation and audit reports, including recommendations to claims management for improvements with corrective action plans;
Audit, assess, and monitor providers and payers, to include but not limited to physicians, inpatient, outpatient, ancillary, behavioral healthcare, laboratory, etc. medical records, and independently codes, and abstracts.
Analyze inpatient and outpatient medical records using most current International Classification of Diseases (ICD-9/ICD-10),Current Procedural Terminology (CPT), Health Care Common Procedure Coding System (HCPCS), Universal Billing (UB) and other codes, regulatory and contractual ...