Job Type:
PermanentBuild a brilliant future with Hiscox
Position: Claims Quality Assurance Manager
Reporting to: Group Head of Claims Quality Assurance & Governance
Type: Permanent: Full Time
Location: London (Hybrid)
The Team
The Quality Assurance & Governance team is comprised of professionals with deep operational and technical expertise. This team is instrumental in driving claims quality assurance and governance across Hiscox, acting as a central reference for best practices and continuous improvement initiatives. Team members regularly engage with stakeholders throughout the company, promoting standardized processes, calibration, and ongoing development in claims handling. Adaptability is essential, as the team responds to the evolving needs of diverse stakeholders.
As part of the Claims Quality Assurance Centre of Excellence, team members gain valuable exposure to a variety ...