FIND YOUR 'BETTER' AT AIA

If you believe in better, we’d love to hear from you.

About the Role

The role also supports the Head of Claims, Corporate Solutions in matters of Governance, Fraud/Waste/Abuse, Intermediary/client communications and transformation projects.

System Projects & Innovation

Governance

Lead in matters of internal auditing and governance of claims operations.

Work with the Claims internal auditing team to ensure all Dashboards and reports are timely review.

Implement, Direct and Monitor any corrective/mitigation actions that arise from these reviews pertaining to Claims operations.

Support team to check on alignment with committed regulatory commitments and actions. Active management of resources required to support claims functions

Fraud Waste Abuse

Co-Lead on FWA matters and the SIU Team based in OSS. 

Plan and strategise to ensure KPIs are met in this area.