To handle enquiries from distributors and customers
To provide one-stop service and solutions to distributors and customers in relation to procedure, payment, administration guidelines and case progress, etc.
To provide recommendations in process review / revamp to streamline the workflow / procedures for efficiency gain
To assist in ad hoc projects as assigned
University graduate preferred or matriculated with 2 years or more relevant experience in financial or insurance industries, preferably with frontline servicing exposure
Proficiency in written English and Chinese, and fluent in spoken English, Cantonese and Mandarin