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Chief CX Architect & Growth Leader

Company

Relay

Location

toronto, on

Type

Full-time

A digital banking platform is seeking a VP of Customer Experience to lead the customer support function during growth. This leader will define the CX vision, design operational models, and enhance customer insights. Responsibilities include developing teams and driving business outcomes based on customer feedback. Successful candidates will bring over 10 years of relevant experience, especially in managing high-growth support environments. Join us to shape a customer-focused culture and ensure impactful decisions across the organization.
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