Orchard Hotel Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position:
PRIMARY RESPONSIBILITIES - Responsible for the overall performance of the Concierge and Lobby Services in terms of guest satisfaction, manning and operations.
- Supervise, train, schedule and evaluate Bellmen/Doorman to ensure that all procedures are performed to the hotel's standards.
- Provides support to the Front Office Manager in the daily operations of Front Office, Executive Lounge and Concierge to ensure the achievement of established quality and service standards and maximize the financial performance of the department.
JOB RESPONSIBILITIES - Ensure that the Concierge Desk and Bell Desk are attended at all times; that all posting positio...