Chef/Chief Concierge (Hotel)

Company

Confidential

Location

singapore, singapore

Type

Full-time

            Key Responsibilities  Oversee the full spectrum of concierge operations, including VIP guest arrangements and limousine services 
Manage lobby and driveway operations during peak periods, high-profile arrivals, departures, and major events 
Handle guest feedback, complaints, and service recovery matters with professionalism, urgency, and discretion 
Oversee limousine reservations, billing accuracy, coordination, and revenue forecasting to support operational efficiency 
Ensure LQA service standards are consistently met across all guest-facing concierge touchpoints 
Lead team training, coaching, performance reviews, and day-to-day development of the concierge team 
Maintain a strong and visible operational presence in the lobby and driveway to support service excellence 
Work closely with Front Office, Housekeeping, Security, and other departments to ensure seamless guest experiences 
Ensure complian...
        

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Chef/Chief Concierge (Hotel)

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