Key Responsibilities

• Respond to customer inquiries via live chat
• Provide accurate information about products/services
• Resolve customer issues promptly and professionally
• Maintain records of customer interactions
• Escalate complex issues to the relevant team

Requirements

• Bachelor’s degree in any discipline
• 0-2 years of customer support experience (freshers can apply)
• Excellent written communication skills
• Basic knowledge of customer support tools or CRM systems
• Strong problem-solving and multitasking abilities