About the Job
The Chapter Lead is the single IT accountability point for the Sales, Marketing & Portals pillar, owning end-to-end performance, delivery, and evolution across both RUN and CHANGE. Acting as a key integrator across people, delivery, and financial dimensions, the role works closely with Product Owners, Solution Designers, IT Project Managers, and Service Managers within an evolved governance model where the Chapter Lead holds extended accountability for alignment, delivery performance, financial control, and compliance.
What you do