**Role Purpose**

Provide consultation and customer service support to hotel operators, IHG corporate employees and non-IHG partners globally. Review overall hotel content, room information and photography in various platforms against established IHG Brand Standards and guidelines. Assist with Field Marketing and Revenue and Channel Optimisation Team initiatives such as content review, content implementation, and content upload in IHG Systems and various Online Travel Agency (OTA) systems. When needed, provide outbound calls and e-mails to hotel operators to communicate important IHG information, such as operating requirements and important deadlines.

**Key Accountabilities**

+ Review, identify and recommend solutions to revenue generation barriers across various channels including, but not limited to, IHG brand websites, third party agencies and distributors, meta search engines, independent websites, social media, and guest review platforms.
+ Review hote...