Position Summary

To be accountable for the effective management and governance of IT Service Management Process within Aspire Lifestyles ecosystem that spans a wide range of applications and services which include Enterprise-class telephony, CRM and Aspire digital products and services. The Change and Release Manager will also collaborate closely with shared services supporting areas such as End User Computing, Networks. This role to ensure adherence, follow standardized processes and responsible for minimizing risk and service disruption to business operations and drive continuous improvement across the organization

Key responsibilities