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Change Manager

Company

Confidential Jobs

Location

Makati, National Capital Region

Type

Full-time

REQUIREMENTS:


  • At least 3-5 years of Experience in IT Change and Release Management.
  • Extensive experience in IT Operations and/or IT Service Management
  • ITIL v3 Intermediate: Release, Control, and Validate Certified
  • Good Interpersonal skills across multi-functional partners
  • Strong and Effective Communication Skills in English.
  • Knowledgeable with Agile Methodologies
  • Familiar with ITSM Tools especially ServiceNow


MAIN DUTIES AND RESPONSIBILITIES:


  • Provides oversight to ensure proposed changes are complete and compliant with established processes.
  • Reviews and approves all in-scope changes within the organization in line with process standards and best practices.
  • Challenges proposed change requests to ensure they are robust and that organizational impact and risk are minimized.
  • Prepares and delivers Change Management re...

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