Job Description
We are seeking a Change Manager to support ongoing change strategy across the Incentive Conversion and Wealth Data Foundation initiatives at the Bank. This individual will work closely with senior stakeholders to align on messaging, rollout approach, and priorities. The will be responsible for the below:

Develop Training & Enablement Materials
 ○ Create user guides, job aids, and playbooks to support new Salesforce processes
 ○ Translate complex system/process changes into simple, actionable instructions for field teams
Drive Communication & Adoption
 ○ Support change communications to ensure clarity on “what’s changing” and “why it matters”
 ○ Help reinforce adoption by ensuring materials are clear, consistent, and business-aligned
Support Salesforce Process Transition
 ○ Assist in transitioning incentive tracking from a legacy system into Salesforce FSC
 ○ Help document new workflows and ensure field teams understand updated expecta...