Job#: 3033685

Job Description:

Job DescriptionChange Management Lead

Location: San Francisco, California (Hybrid)
Employment Type: Contract

Role Overview

We are seeking a Change Management Lead to support a large-scale, multi-year enterprise initiative focused on replacing both POS hardware and software across North America. This role will oversee activities focused on driving culture changes by helping leaders achieve sustainable performance improvements. You will be instrumental in building greater change capability within their workforces and teams, impacting thousands of store employees and both the associate and customer experience.

Key Responsibilities

Own the end-to-end change management strategy for the North America rollout.

Conduct stakeholder mapping, change impact assessments, and readiness assessments.

Develop and evolve a change framework from the ground up, informed by lessons learned and internal...