Role Requirements
To be eligible for this role, you must:
- Be at least 18 years old
- Have earned the Team Member badge, showing completion of all station training and certifications
- Have earned the Shift Lead badge, showing completion of all Shift Lead training and certifications
- Maintain an average attachment percentage of 27% or higher
- Be available to work at least 25 hours per week at your home store
- Be available to work 35–40 hours during New Store Openings (NSOs)
- Be available to work opening and closing shifts as needed, especially during NSOs
As a CTL, you are responsible for:
- Training Team Members and creating space for them to take initiative and own their journey
- Benchmarking Team Members on The First Shift, Da...