Review and approve Controlled Goods regulated by the Competition & Consumer Commission of Singapore (CCCS) under the Consumer Protection (Safety Requirements) Regulations, as well as other certification schemes operated by UL Solutions.
Manage and implement projects of moderate complexity, ensuring timely and effective execution.
Provide leadership, guidance, and operational support to team members involved in certification program delivery.
Partner with business unit stakeholders to ensure certification programs meet customer needs and internal expectations.
Support Program and Scheme Owners in the day‑to‑day operation, maintenance, and enhancement of certification schemes.
Lead and contribute to continuous improvement initiatives to enhance service quality for internal and external customers.
Support and manage program‑related escalations, ensuring issues are resolved efficiently and profess...