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Centre Manager - Mobile Service Centre

Company

Hire Xpert

Location

coimbatore, tamil nadu

Type

Full-time

Job Title: Centre Manager Mobile Service Centre

Location: Sivananthapuram, Coimbatore, Tamil Nadu, Hyderbad and Bangalore

Budget CTC: 5.5 6 LPA


Job Summary:

Responsible for overseeing daily operations, staff management, customer service, and technical performance of the mobile phone service centre. Ensures high service quality, efficiency, customer satisfaction, and profitability.

Key Responsibilities:

  • Operations Management: Ensure smooth day-to-day functioning and efficient repair workflows.
  • Customer Service: Resolve issues promptly, improve satisfaction, and manage feedback.
  • Team Supervision: Hire, train, schedule, and evaluate technicians and service staff.
  • Technical Oversight: Supervise hardware/software repairs and use of diagn...

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