** This position is primarily remote, but candidate needs to be onsite one or two weeks per month in Middletown, PA**
Description of Duties
Responsible for assisting with the definition of functional and technical requirements related to mapping field/entry data from multiple source systems into the Microsoft CE CRM system.
Work closely with, and be a member of, the team led by the Technical Architect, to understand business requirements, design effective solutions, and ensure user adoption.
Conduct comprehensive business analysis to understand customer service processes and requirements.
Translate complex tolling business rules into scalable, compliant CRM configurations and integrations...