Position Title

Recoveries Specialist

Job Summary

The position is responsible for managing assigned collection agencies and ensuring that flow rates, lagged and coincident delinquencies of 90-179 days past due accounts (dpd) accounts are within desired parameters, minimizing gross credit loss while maximizing recoveries from written‑off accounts.

Specific Duties & Responsibilities

• Acquires ownership of 90+ days past due accounts or from the time these are endorsed to the assigned agency by practicing proactive agency management
• Manages external collection agencies, ensuring that:
  • Monthly Recoveries targets are met
  • Flow rate and collection rate targets are met; helps monitor delinquency levels within projected standards and minimize credit losses
  • Accounts under litigation are properly handled as evidenced by court case updates
  • Monitor strict and efficient collection/paym...