To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all time. Make up is a requirement for female therapists & hair up as per the standard.
To provide courteous and professional service at all times.
Welcome Guests greet Guests and Members explain and upsell the facilities products and services available. Be proactive and ascertain individual needs. Give tours of the Spa as required.
Answers all telephone communication within three rings while observing standards etiquette and professionalism at all times.
Schedule reservations of Spa and salon services and coordinate team memberss schedule to ensure prompt service.
Ensure Guest / Member satisfaction at all times by ensuring that safety and service is always the Spas first priority.
Assist with administration duties: filing products supply inventory updating Guests profile and other required to support management ...