The Cash Application Specialist will be responsible for interfacing directly with our customers throughout the world, both on the phone and via email. The Specialist will book bank statements on a daily basis; review and process credit/debit memos, and reconcile customer receivable balances.
**General Responsibilities**
+ Downloading payment details and self-billing invoices from customers’ websites
+ Preparing and booking bank statements on a daily basis according to company's deadlines
+ Register and assign customer deduction for verification
+ Offset of Credit and Debit Memos with Charge Backs
+ Work pro-actively with other departments to identify and resolve issues
+ Investigate and resolve customer queries, payment discrepancies
+ Communication with customers in respect of missing documents and information via phone, email, mail
+ Respond to customer inquiries
+ Reporting of unapplied/on account receipts on a weekly ba...