CASEWORK TEAM LEADER
  
SC CLEARANCE REQUIRED
 
Description:
  
Successful candidates will:
• Lead a Casework Team, with line management responsibility for HEO Civil Servants and task management of contingent workforce recruits.
• Make autonomous and sound decisions in accordance with relevant Government Policy.
• Where appropriate, seek guidance from colleagues, Senior members of staff, SMEs and technical specialists.
• Ensure sensitive and personal information is handled in accordance with the Data Protection Act 2015.
• Dealing promptly with queries in a sensitive and respectful manner, identifying if translation or interpretation is required to better aid the applicant.
• Carefully analyse evidence provided and requesting further information from various stakeholders (including applicants) where necessary.
• Provide advice, guidance and support to Casework, DARR, MOD and cross-HMG stakeholders, cultivating positive working relatio...