Overview

As the Case Manager, you will manage more complex off-work injury claims while acquiring the skills and abilities required to manage increasingly complex rehabilitation and return-to-work plans. In the role, you will investigate and evaluate claims situations, develop comprehensive rehabilitation plans, promote quality and cost-effective interventions and outcomes, proactively manage claims, and develop an understanding of recovery guidelines and overall ability to provide outstanding customer service.

Responsibilities

• Maintain contact with claimants, meeting them at their home, in the hospital, or at their workplace.
• Assess claimants’ situations and conduct cost-benefit analysis to develop plans that balance the claimant’s and organizational needs.
• Facilitate workplace assessments and accommodations.
• Gather and assess medical information to determine entitlements.
• Work collaboratively with Health Care Ser...