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Case Manager (HNW Insurance Broker)

Company

Ethos BeathChapman

Location

Hong Kong, Hong Kong

Type

Full time

The client is a HNW insurance broker firm.
 
Job Responsibilities

  • Work closely with sales consultants to ensure timely submission of insurance applications.
  • Coordinate with clients and sales consultants on outstanding documents to ensure timely case completion.
  • Liaise with medical providers (including doctors and clinics) to obtain clients’ historical medical reports and required supporting documents.
  • Involvement in preparation and consolidation of offer comparison tables for each case submission to support Sales Consultants in advising clients.
  • Ensure all submissions comply with internal policies and insurers’ regulatory requirements, with complete and accurate documentation
  • Prepare monthly performance and case status reports for assigned banking partners and external stakeholders.
  • Generate insurance proposal illustrations and distribute them to Sales Consultants or banking part...

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