Position Summary

Hamilton-Madison House’s Caregiver Services Program for Manhattan 1 catchment area serves informal/unpaid caregivers of older adults, and their loved ones, throughout Manhattan’s community districts 1-7, comprising all of Manhattan below 59th Street and the West side of Manhattan to the northern tip of Central Park. 

The program provides direct services to caregivers, offering supportive counseling, information and assistance with benefits/entitlements, support groups, caregiver training; The program conducts extensive outreach and provides limited respite and supplemental assistance services. 

Under the direction of the Program Director, the Case Aide supports Care Managers and program operations by assisting with documentation, client follow-up, service coordination, and administrative tasks. The Case Aide plays an important role in ensuring timely, accurate, and compliant service delivery while supporting caregivers and maintaining progra...