Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.
Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
Qualifications
Experience of working in a scheduling role within a home care or other relevant environment such as logistics.
Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.
Highly resilient and positive with excellent communications skills.
Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
Team player with strong interpersonal skills wit...