Purpose of Position

An essential role in providing a critical and fluid structure to our Carers on a daily and weekly basis. With a focus on relationships and service delivery, this role will enhance the quality of care provided to our clients by supporting all our Carers to achieve their visits in a timely and consistent way. With attention to varying demands including local areas, business costs, and skill set, this role will require extensive experience which will equate to a Supervisory level.

Principle Responsibilities

• Be responsible for the scheduling of our Home Care Teams across the area and manage communication daily, ensuring all calls are covered and attended.
• Support team members across the area and ensure all schedules are covered by matching Carers with clients’ needs while meeting their preferences regarding days, times, and duration of visits.
• Lead by example, ensuring that any reasonabl...