High Point University Health is looking for an energetic and contagiously-positive CARE Advocate who thrives on positive relationships with patients and other staff. The ideal candidate will be the first point of contact for our patients, providing excellent customer service, hospitality, and ensuring the smooth and efficient operation of the dental practice. The CARE Advocate will handle administrative duties, manage patient care, and support the clinical team as needed.

QUALIFICATIONS:

Education

High school diploma or equivalent

Associate’s degree and bachelor’s degrees are a plus, but not required

Experience and Training

Experience in a customer service role, preferably multitasking (e.g. scheduling appointments while answering phones)

Preferred experience in a dental or medical office

Preferred training on an electronic medical record

EPIC training is a major plus, but not necessary

Knowledg...