Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world‑class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on‑site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.

Ensure an effective training experience aligned with business needs by facilitating the technical, operational, and cultural development of new employees through the implementation of adult‑centered learning methodologies, performance data analysis, and continuo...