Call Center Services Representative 3

Job Number: 366201

Category: Human Resources

Description: Job Title: Call Center Services Representative 3
Location: Irving, TX
Zip Code: 75063
Duration: 12 Months
Pay Rate: $26.47/hr.
Keyword's: #IrvingTXjobs; #CallCenterServicesRepresentative3jobs.
Start Date: Immediate

JOB DESCRIPTION:
The Human Resources Service Center (HRSC) seeks an experienced, customer focused professional to provide Tier 1 HR Help Desk support across multiple channels (phone, chat, email, case management). This role serves as a key point of contact for employees, managers, HR partners, and external stakeholders by providing timely resolutions to HR, payroll, timekeeping, travel and expense, and employee lifecycle inquiries.

The ideal candidate will act as a subject matter expert for high volume, complex employee inquiries across payroll, benefits, compliance, and HR policy. In addition, has experience with A...