Description

• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Maintain accurate records of interactions and transactions.
• Provide product and service information to customers.
• Resolve customer complaints and issues efficiently.
• Collaborate with team members to enhance customer service strategies.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 1-3 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Qualities and Traits: Positive attitude and a strong customer service orientation