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Call Center Representative. Salary upto 20K-30K

Company

Recruitify_HR

Location

cebu city, central visayas

Type

Full-time

Call Center Representative. Salary upto 20K-30K

On-site - Cebu 5-10 Yrs Exp Diploma Full-time

Description

  • Manage inbound and outbound calls in a timely manner.
  • Provide excellent customer service and support to resolve issues.
  • Document call details and customer interactions accurately.
  • Escalate complex inquiries to appropriate departments.
  • Maintain a deep knowledge of products and services to effectively assist customers.

Requirements

  • Educational Qualifications: Diploma in a relevant field
  • Experience Level: 5–8 years
  • Skills and Competencies: Excellent verbal and written communication skills
  • Qualities and Traits: Strong problem-solving skills and patience
  • Responsibilities and Duties: Ability to handle fluctuations in call volume
  • Working Conditions: Fast-paced office environment

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