Description

• Handle incoming calls and respond to customer inquiries with professionalism.
• Provide accurate information regarding products and services to customers.
• Resolve customer complaints effectively and efficiently, ensuring satisfaction.
• Log customer interactions and maintain detailed records in the system.
• Collaborate with team members to improve service quality and customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in any relevant field is preferred.
• Experience Level: 0–2 years of experience in a customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and a positive attitude.
• Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment.
• Working Conditions: