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Call Center Representative

Company

Recruitify_HR

Location

muntinlupa, metro manila

Type

Full-time

On-site - Muntinlupa 1-3 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

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Description

  • Provide excellent customer service to patients and clients in healthcare and travel inquiries.
  • Respond to inbound calls and resolve issues related to healthcare services and travel arrangements.
  • Effectively manage and document customer interactions in the CRM system.
  • Collaborate with teams to ensure a seamless experience for customers.
  • Stay updated on healthcare policies and travel guidelines to provide accurate information.

Requirements

  • Educational Qualifications: Diploma in a relevant field.
  • Experience Level: 1-3 years of experience in a customer service role.
  • Skills and Competencies: ...

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