• Handle inbound and outbound calls with professionalism and efficiency.
• Provide accurate information to customers regarding products and services.
• Resolve customer inquiries and complaints in a timely manner.
• Document all customer interactions in the database for future reference.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
• Experience Level: 0–2 years of experience in a customer service role.
• Skills and Competencies: Proficient in English language; strong customer service abilities.
• Responsibilities and Duties: Ability to multitask and handle pressure in a dynamic work environment.
• Qualities and Traits: Excellent communication skills and a positive attitude towards customer inte...