Provide accurate information about products and services
Resolve customer issues and complaints efficiently
Maintain detailed records of customer interactions
Collaborate with team members to improve service levels
Achieve performance metrics and goals
Ensure customer satisfaction through effective communication
Job Details
Job Title: Call Center Representative
Educational Qualifications: Diploma required
Experience Level: Less than 1 year of experience in customer service or call center
Skills and Competencies: Proficient in English language, exceptional customer service skills, effective problem-solving abilities, and a strong team player
Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain call records, and assist team me...