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Call Center Operator

Company

Finger Lakes Health

Location

Geneva, NY

Type

Full-time

#2167
Geneva, NY, USA

Pay Range
18.18-20.90

Pay Range
18.18-20.90

Job Description

CALL CENTER OPERATOR



Shift Hours: 7a-3:30pm

FULL TIME 40 HRS/WEEK

ON SITE - Geneva, NY





Under the supervision of the Director of Security, operates a Meridian I Telephone System console, performs duties for a 24-hour answering service, paging system, and emergency response center. Carries out general clerical duties. Provides exceptional customer service in a courteous and professional manner. Greets customers consistent with Healing Environment standards.



EDUCATION:Minimum:• High School EducationPreferred:• Business or Office assistant degreeWORK EXPERIENCE:Preferred:• Experience as a switchboard operatorSKILLS:Minimum:• Requires a sensitive and reassuring approach to patients.• Demonstrated ability to deal with the public in a professional and courteous manner, handle confidentia...

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