Overview

Call Center Agent (QC) | With HMO, Insurances, & Premium Allowances

On-site - Quezon City; No Exp Required; Bachelor; Full-time

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Job Description

Handle inbound and outbound customer calls efficiently. Provide exceptional customer service and support. Resolve inquiries and complaints promptly. Document interactions in the CRM system. Collaborate with team members to improve processes. Meet performance targets and KPIs. Assist with product knowledge and troubleshooting.

Benefits

HMO coverage (upon day 1), 20% night differential, 13th and 14th month pay, life & accident insurance, and premium allowances.

Work Set-up: Bridgetowne | On-site

Government Mandated Benefits

Insurance Health & Wellness

Responsibilities

• Handle inbound and outbound customer calls efficiently.
• Provide exceptional customer service and support.
• Resolve inquir...