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Call Center Agent

Company

Neksjob Philippines

Location

muntinlupa, metro manila

Type

Full-time

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys positive experience.

Key Responsibilities

  • Manage incoming Calls with professionalism and courtesy
  • Assist customers by providing product and service details
  • Address and resolve issues promptly and accurately
  • Handle account updates, service requests, and related transactions
  • Keep records updated and document customer interactions
  • Adhere to company policies, scripts, and performance standards

Qualifications

  • At least 6 months call center experience
  • Willing To Work On Site
  • Education: At least High School or Senior High School Graduate
  • Basic computer literacy
  • Good Communication ski...

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