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Call Center Agent

Company

Lexie Staffing co.

Location

, davao del sur, philippines, davao del sur

Type

Full-time

Job Description

Government Mandated Benefits

Professional Development

Work-Life Balance

Flexible Hours

Key Responsibilities

  • Respond to customer inquiries promptly and professionally, ensuring a high level of customer satisfaction.
  • Troubleshoot and resolve customer issues, guiding them through processes and offering solutions to their problems.
  • Maintain accurate records of customer interactions and transactions in the database to ensure streamlined operations.
  • Provide product and service information to customers, assisting them in making informed purchasing decisions.
  • Collaborate with team members and other departments to address complex customer concerns and improve service delivery.

Required Skills

  • English Language
  • Customer Service
  • Problem Solving
  • Strong Work Ethic
  • Technical Skills
  • Organizational...

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