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Call Center Agent

Company

Naqla

Location

Cairo, Cairo Governorate

Type

Full-time

Job Description
  • Answering incoming calls from customers, making outgoing calls to assist with customer inquiries, complaints, and support issues.
  • Providing excellent customer service by addressing customer concerns, resolving complaints, and answering questions about our services.
  •  Accurately entering and updating customer information in the call center database during each interaction.
  •  Developing a deep understanding of the company's services to provide accu...

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