Call Center Account/Process Trainer (Clark, Pampanga)

Job Openings Call Center Account/Process Trainer (Clark, Pampanga)

About the job Account/Process Trainer (Clark) | Onsite

• Quarterly performance bonus.
• Outstanding career development opportunities and fast-track career progression.
• Enjoy a fair work‑life balance.
• HMO and life insurance for the employee and 2 dependents for free.
• Inside the Central Business District area.
• Great Place to Work certified.

Responsibilities:

1. Training Needs Analysis:

• Ability to identify training needs accurately.
• Ability to extend follow‑up support on the floor to sustain learning and improve performance.

2. Curriculum and Course Design:

• Demonstrates end‑to‑end understanding of course design methodologies.

3. Content Development: