Daily Operations Management

1. Oversee day-to-day café/restaurant operations
2. Ensure smooth front-of-house and back-of-house coordination
3. Maintain high standards of food quality and service
4. Monitor cleanliness, hygiene, and safety standards

2. Staff Management

1. Hire, train, and supervise staff (servers, baristas, chefs, kitchen staff)
2. Create staff schedules and manage shifts
3. Monitor employee performance and provide feedback
4. Handle staff conflicts and disciplinary actions

3. Customer Service

1. Ensure excellent customer experience
2. Handle customer complaints and resolve issues promptly
3. Build customer relationships ...