Job Overview

Amazing chance to join a Software Development company that develops medical billing software and medical switches. They have a big in-house development team that loves to play with new technologies. They offer a fun, relaxed, and dynamic working environment.

Duties & Responsibilities

Essential Job Functions:

• Perform complex troubleshooting and development assistance for live systems
• Manage resolution of complex issues to include: escalation, system testing, strategy sessions, and distribution of knowledge throughout the company
• Act as the bridge between the support team and business role player
• Write sample code and technical articles on system resolutions
• Perform troubleshooting sessions with tech leads/team leads
• Diagnose code samples from systems for advanced testing purposes to identify issues and document them completely prior to internal escalation
• Act as p...