Key Responsibilities:

• Manage and supervise the butler team.
• Ensure personalized service for VIP and luxury guests.
• Coordinate guest preferences, arrivals, and special requests.
• Train staff on luxury service standards and SOPs.
• Monitor service quality and guest satisfaction.
• Collaborate with Front Office, Housekeeping, and F&B teams.
• Handle guest feedback and resolve service issues efficiently.

Requirements:

• Degree/Diploma in Hospitality Management or related field.
• 6+ years of luxury hotel experience, including supervisory roles.
• Strong leadership, communication, and guest relations skills.
• Excellent attention to detail and problem-solving ability.
• Proficiency in hotel management systems and English communication.
  
  
  
  Interested Candidates can also connect at [email protected]